TERMS OF SERVICE
Shipping
A Tracking number will be provided, which you can then enter into the corresponding courier website
We ship with overnight shipping within New Zealand. If a product is out of stock (Back-Order), you will be notified and it will be sent to you in approximately one to two weeks. Delays may happen if you live rural or if there is a courier issue such as a public holiday.
Due to the nature of the products we sell, and for safety reasons, we are unable to offer refunds or exchanges for products that have been dispatched.
If your order is lost or damanged in transit, Life-Forge will resend it at no extra cost.
More Questions:
Email us at Support@Life-Forge.com
We take requests - Email us at Support@Life-Forge.com
We can provide general advice and tutorials. Email us at Support@Life-Forge.com
TERMS OF SERVICE
OVERVIEW
Throughout the site, the terms “we”, “us”, and “our” refer to Life-Forge. Life-Forge provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools added to the current store will also be subject to these Terms. The most current version of the Terms can be reviewed at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is self-hosted, and we use Stripe as our secure payment processor, enabling us to sell our products and services to you.
SECTION 1 – ONLINE SHOP TERMS
By agreeing to these Terms, you confirm that you are at least 18 years of age or the age of majority in your region or country of residence, and you have given us consent to allow any of your minor dependents to use this site.
You must not use our products for any unlawful or unauthorised purpose, nor may you, in the use of the Service, breach any laws of New Zealand (including but not limited to copyright laws).
You must not transmit any worms, viruses, or code of a destructive nature.
A breach or violation of these Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) modifications to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Material is provided for general information only and should not be relied upon as the sole basis for decision-making without consulting primary, more accurate, complete, or timely sources. Reliance on this material is at your own risk.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices and products are subject to change without notice.
We reserve the right to modify or discontinue the Service without notice at any time.
We are not liable for any modification, price change, suspension, or discontinuance.
SECTION 5 – PRODUCTS OR SERVICES
Some products or services may only be available online and in limited quantities, subject to return or exchange per our Returns Policy.
We strive for accuracy in product display but cannot guarantee your monitor’s display will be accurate.
We may limit sales geographically, or to certain persons, at our discretion.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. We may limit or cancel quantities per person, household, or order. We’ll attempt to notify you if changes or cancellations occur.
You agree to provide current, complete, and accurate information and update it as needed so we can process your transactions and contact you.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools "as is" without warranties. Use is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party content, products, or services. Please review third-party policies before engaging with them.
SECTION 9 – USER FEEDBACK
Any submissions you send may be used by us without obligation to you. You agree your comments won’t violate third-party rights or contain unlawful material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information without notice, including after you have submitted your order.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, to violate NZ laws, or to harm others, among other prohibitions listed in the full Terms.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We provide the service “as is” and “as available”. We make no guarantees regarding uninterrupted or error-free service. To the extent permitted by New Zealand law, we are not liable for any loss or damage arising from use of the service.
SECTION 14 – INDEMNIFICATION
You agree to indemnify Life-Forge, its directors, employees, affiliates, and partners from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any part of these Terms is deemed unlawful or unenforceable, the remainder will still apply.
SECTION 16 – TERMINATION
We may terminate this agreement at any time if you breach the Terms. You may also terminate by ceasing use of the site.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with any policies posted by us, constitute the entire agreement between you and Life-Forge.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of New Zealand.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the website means you accept any changes.
SECTION 20 – CONTACT INFORMATION
For any questions regarding these Terms, please contact us using the details found in our Contact or Customer Care section.
Disclaimer & Acknowledgement
The information and products provided on this website are intended strictly for educational and research purposes. They do not constitute medical advice, diagnosis, or treatment, and no doctor-patient relationship is established by the use of this website. Always consult a qualified healthcare professional before making decisions related to your health, including the use of new diets, exercise programs, or supplements.
All content on this site—including text, images, and videos—is provided “as is” without warranties of any kind. We do not guarantee the accuracy, completeness, or suitability of any information or products. Your reliance on any information or materials from this website is at your own risk.
Products offered on this website—including research chemicals and peptides—have not been evaluated by any regulatory authority. They are not intended for human or animal consumption, application, or testing. These products are strictly for in vitro laboratory research and must be handled only by qualified, licensed professionals.
⚠️ WARNING: The products on this website are classified as research materials and chemicals designated solely for laboratory use. Any other use is strictly prohibited by law. Introduction of these products into humans or animals is forbidden. Misbranding, misuse, or misapplication of these products is not permitted.
Acknowledgement and Agreement
By accessing this website or purchasing any products from it, you confirm and agree that:
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You are at least 21 years of age.
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You will indemnify and hold harmless the website owners and contributors from any claims, liabilities, or damages resulting from your use or misuse of any information or products provided.
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You will not consume, apply, ingest, or introduce any product purchased from this website into humans or animals in any form.
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You have read, understood, and acknowledge the warning below.